What is a Virtual Assistant?

A Virtual Assistant or VA is an experienced professional that provides professional bookkeeping, administrative, technical and creative services to small businesses and sole traders.

VA’s are self-employed, independent contractors that work from their home office. This allows their clients to save on overhead costs of employing staff, providing office space, equipment and training.

What does a VA do?

Typically, a VA covers a variety of tasks. At Davis Virtual Assistants we provide the following services:

  • administration services;
  • bookkeeping;
  • database management;
  • desktop publishing;
  • diary management;
  • e-newsletters;
  • event planning;
  • project management;
  • social media management;
  • time management/booking appointments; and
  • website creation and updates.

Integrity, confidentiality, professionalism

A good VA will perform a task as required. An exceptional VA will add value and perform their task in the most professional manner possible. At Davis Virtual Assistants we go above and beyond for our clients and most importantly we fiercely protect our client’s valuable intellectual property, private and privileged information, and ensure the tasks we perform allow our clients the freedom to do what they do best – run their own business.

A VA is entrusted with passwords and access to their client’s business information, records and financial matters. It’s so important as a VA to protect this information, keep it secure and never reveal or discuss with anyone, your client’s confidential information or business practices.

Experience

The years teach much which the days never know. Ralph Waldo Emerson

We are proud to say we have over 20 years’ experience in the workforce. We’ve seen technology changes right from the early beginnings of the electric typewriter to laptops, paper-based journals to cloud-based accounting software and we’ve worked with them all. But it’s not just the fundamental changes in workplace equipment and practices we’ve experienced, it’s the one-on-one contact, building client relations and earning the trust and friendship of clients that can only come from experience that really makes the difference.

We work hard at learning our clients’ business, how they tick and we adapt accordingly to their needs and work practices.

An exceptional VA will not just perform the work, they will build long-lasting client relationships where they can be trusted and relied upon to contribute to the success of their client’s business.

Skills and work history

A Virtual Assistant will be highly skilled and have worked in the non-virtual world. VA’s come from all backgrounds such as personal assistants, customer and technical support, editing and publishing, and sales and marketing.

We work remotely from our home office and often outside of normal business hours so you can be sure the task you require is done promptly and efficiently. We undertake our own training and continued professional development on a regular basis ensuring that we keep up-to-date with the latest technology, software application and bookkeeping rules and regulations.

Tools of the trade

A VA must have a good strong internet connection with modern and up-to-date computer equipment. Most VA’s work from their home office and will need an ABN (Australian Business Number), website, a strong social media presence and most of all, a good reputation. Word of mouth is invaluable!

The future

As workplaces change and evolve, small businesses and sole traders will increasingly rely on the dedication, skills, knowledge and expertise that a Virtual Assistant can provide.

 

Are those piles of paperwork getting in your way yet?

Piles of receipts and invoices can quickly turn into a mountain of paperwork. While you are running your own business you don’t have time to file or keep track of it all. It’s overwhelming and can easily get out of control.

DavisVA will assist you in reducing your paperwork nightmare quickly and easily.

Our bookkeepers will help you solve this issue by scanning all your receipts and invoices to PDF, and while we enter the information into Xero, we upload each document to the relevant transaction. Your mountain of paperwork is now digitized, easily accessible and no longer takes up valuable space on your desk or office floor. That mountain of paperwork can now be shredded.

Just another way we can help you forget about your admin/bookkeeping duties that most business owners face late at night or haven’t the time to do.

 

 

What makes a successful business partnership?

I just can’t tell you enough how excited I am for the future. It’s going to be bright!

There is nothing better than creating something from scratch and since the inception of our business, Davis Virtual Assistants, I have had the great pleasure of working with my business partner, Bree (my sister-in-law).

We not only work together, but we have shared dreams, aspirations, goals, values, drive and excitement for what we have and will achieve. This combination I believe, makes a great business partnership.

We are forging ahead and creating our future. We are not leaving it to someone else to do it for us, we are taking control and owning it.

What we think determines what happens to us, so if we want to change our lives, we need to stretch our minds. So go for it now. The future is promised to no one.” Wayne Dyer

This is why our partnership is thriving

Our focus

We don’t get distracted by doom and gloom, we see opportunity everywhere and are confident that our years of experience, sharp skills and talents are what our clients need. We not only provide support to our customers but importantly, we are in the business of providing assistance to help our customers succeed.

We are never satisfied

We are committed to personal growth and learning and never satisfied with “good enough”. We are continually increasing our knowledge base and are driven to improve our procedures and processes to be the most efficient and skilled as possible.

It’s not my job

Never will these words be spoken! We will never walk past a problem, inefficient process or leave it for someone else to do, we will fix it, improve it or seek out a solution.

Know your partner

Before establishing any partnership, get to know the attributes and abilities each partner will bring to the table.

Being aware of skills, knowledge and talent is very important and relatively easy to establish through past work experience and work examples, however, personality and emotional intelligence (EI) is equally essential to any partnership.

Emotional intelligence underlies our ability to change, lead, our self-awareness, empathy towards others and managing our emotions and stress levels. Knowing and being aware of your partner’s EI level and even your own, may be a key contributor to the success or failure of your partnership. Put some time and effort into this and you won’t look back.

If you fit together, you can work together! Go for it.

Cloud-based bookkeeping

Having trouble keeping your books in order? It’s time to close down that excel spreadsheet for good and jump straight into ‘the cloud’.

Using cloud-based accounting software provided by a third party such as Xero, will allow you to:

  • safely and securely store your data;
  • eliminate the need for software updates;
  • access your data anytime, anywhere using your PC, smart phone or tablet; and
  • enable remote working opportunities for your bookkeeper, like us.

Xero, the cloud-based accounting software is our number one choice as it is easy to use, cost effective and has hundreds of add-ons that allows your business to run smoothly.

Consider the following add-ons to help your business:

PayPal

A safe and easy way to get paid online.

Timely

Appointment software that attracts clients and seamlessly syncs invoicing and payments with your Xero account.

Receipt bank

Software that extracts information from your invoices and receipts and publishes them directly into your Xero account.

Online file sharing and storage

Cloud storage is becoming more and more popular as it is easy to use, cost effective and eliminates the need to maintain expensive data storage hardware.

Cloud computing or “the cloud” is where different services such as servers, storage and applications are delivered to your computer and/or device through the Internet. Read more.

Benefits: Businesses that use cloud-based storage are often financially motivated. Once, businesses were required to purchase their own hardware equipment, however in the cloud (with your chosen third-party provider), you only pay for the storage capacity you use. This model makes it easy to quickly scale your use up or down.

Recommended: If you are looking for a secure provider that enables you to share and store your files, take a look at BoxDropbox, Google Drive, Hightail and SugarSync.